Logging In As A User

An hospital administrator can log in as another user. This feature is beneficial for troubleshooting and seeing exactly what an end-user sees.

To log in as a user:

1. Click on Menu link in the top navigation
2. Click on People
3. Locate the person that you want to assign a profile item to. If you don’t find the user you are looking for, you can search keyword for name or email. You can also search by hospital or group.
4. Once you locate the user, click on the user's name to access the person details.
5. Click on the Actions tab and click on Login As (USER)
6. You will now be viewing each page in Engage as that user.

To exit “Logged in as user” mode:

1. Click on the user's name in the top right of the screen
2. Click Sign Out
3. A message will display stating that you have returned to your normal role